Summary
Full-Time Brand Ambassador responsible for delivering a personalized and inspiring shopping experience that meets Ralph Lauren brand expectations. This customer-focused role supports store initiatives, training, and community outreach while promoting alternative shopping methods and digital tools to broaden customer engagement.
Responsibilities
- Deliver sales and profit performance using key tools and resources to drive selling
- Support execution of company and store initiatives and uphold store standards
- Participate in team training and provide feedback to management on successes and opportunities
- Engage clients through creative outreach and community initiatives to expand the customer base
- Promote alternative purchasing processes such as Gladly, Click to Zoom, JRNI, and Ship to Home
- Support digital product discovery through QR codes, digital catalogs, and virtual stores
- Maintain exceptional productivity through effective store execution
- Assist in networking and sourcing talent and reinforce RL core values
Requirements
- Retail or similar industry experience in a high-volume specialty environment preferred
- Effective communication skills with customers and store personnel
- Ability to operate register and stand, move, and walk for multiple hours
- Ability to lift or climb up to 30 lbs and maneuver around sales floor and stock areas
- Willingness to work a flexible schedule including days, evenings, weekends, and occasional travel
- Proven track record of building and maintaining positive working relationships
- Planning and time management skills
