SummaryAs a Brand Ambassador, you will have a customer-first mindset and be passionate about providing a personalized and inspiring shopping experience that exceeds customer expectations. You will be a team player who is curious, resourceful, and exemplifies inclusivity, serving as the entry point for future leadership roles within Ralph Lauren.
Responsibilities- Understand and deliver sales and profit performance using key tools and resources to drive selling.
- Support the store in executing company initiatives and participate in team training to achieve business results.
- Engage clients creatively and expand the client base.
- Represent customer experience expectations in-store and deliver a consistent experience aligned with RL Brand expectations.
- Engage in store client initiatives and community outreach, championing RL core values.
- Embrace RL "More ways to shop" and new technology.
- Support a collaborative environment with the customer at its core and engage in networking and sourcing talent.
- Provide ongoing feedback to management on successes and opportunities.
- Strengthen customer connectivity with alternative paths to purchase and broaden customer accessibility to product discovery.
- Maintain exceptional productivity standards through store execution and uphold all company policies and procedures.
- Provide necessary feedback to management on category opportunities or needs and ensure sales floor and store standards are met at all times.
Requirements- Retail experience or similar industry experience in a complex, high-volume, or high-profile specialty environment preferred.
- Ability to effectively communicate with customers and store personnel.
- Ability to maneuver around the sales floor, stock/dressing room, cashwrap, and office; work around/with chemicals, lift/climb up to 30 lbs., and climb moderately.
- Ability to operate the register, stand, move, and walk for multiple hours.
- Ability to work a flexible schedule to meet the needs of the business, including day, evening, weekends, and may include overnight shifts and travel as required.
- Proven track record of success, including a demonstrated ability to build and maintain positive working relationships with customers, management, and co-workers.
- Planning and prioritization/time management skills.
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