Brand Ambassador

Summary

Full-Time Brand Ambassadors at Ralph Lauren are dedicated to providing a personalized and inspiring shopping experience that exceeds customer expectations. They embody a customer-first mindset, are team players, and represent the entry point for future leadership roles. Brand Ambassadors are key to fostering a culture of inclusion and belonging within the company.

Responsibilities

• Understand and deliver sales and profit performance.
• Support the store in executing company initiatives.
• Participate in team training to achieve business results.
• Engage clients creatively and expand the client base.
• Represent the ideal customer experience in-store.
• Support a collaborative environment with the customer at its core.
• Engage in networking and talent sourcing.
• Provide feedback to Management on successes and opportunities.
• Strengthen customer connectivity with alternative paths to purchase.
• Broaden customer accessibility to product discovery.
• Maintain exceptional productivity standards.
• Uphold all company policies and procedures.

Requirements

• Retail or similar industry experience in a high-volume or high-profile environment preferred.
• Effective communication skills.
• Ability to maneuver around sales floor and stock areas.
• Ability to work a flexible schedule, including evenings, weekends, and occasional overnight shifts.
• Proven track record of success and positive working relationships.
• Planning, prioritization, and time management skills.