Brand Ambassador

As a Brand Ambassador at Ralph Lauren in Katy, you will curate exceptional lifestyle experiences for clients, infusing every interaction with sophisticated style and passion for the brand. You will leverage your expertise to nurture lasting personal connections and exceed sales goals, acting as a leader within the store and an entry point for future management roles.

• Deliver exceptional customer service by understanding customer needs and offering personalized styling recommendations.
• Strategize personal business growth to boost productivity through comprehensive wardrobing and digital tools.
• Drive sales achievement by supporting team goals and upholding brand standards.
• Coach Brand Ambassadors to deliver customer-centric behaviors and relationship-building skills.
• Develop genuine connections with customers and align product recommendations with their preferences.
• Utilize CRM tools to capture meaningful customer data and support business initiatives.
• Participate in store and company initiatives and community outreach.
• Maintain store visual standards and support a professional work environment.
• Engage in networking and sourcing talent to support the store and team.

• Sales experience in a high-volume or high-profile specialty environment preferred.
• Effective communication skills with customers and store personnel.
• Ability to maneuver around the sales floor and work with chemicals.
• Ability to lift up to 30 lbs. and climb moderately.
• Operate the register and work flexible hours, including evenings and weekends.
• Experience selling to customers using digital tools preferred.