Summary
Full time Brand Ambassador responsible for delivering a personalized and inspiring shopping experience that meets Ralph Lauren brand expectations. The role supports store initiatives, participates in training, engages clients and community outreach, and helps drive sales and productivity through use of technology and alternative purchasing methods.
Responsibilities
- Deliver sales and profit performance using key tools and resources
- Support execution of company and store initiatives
- Participate in team training to achieve business results
- Engage clients through outreach and creative engagement strategies
- Provide a consistent customer experience aligned to brand expectations
- Support alternative purchasing processes such as Gladly, Click to Zoom, JRNI, and Ship to Home
- Broaden product discovery using QR codes, digital catalogs, and virtual stores
- Maintain store standards and productivity through effective execution
- Provide feedback to management on opportunities and category needs
Requirements
- Retail or similar industry experience preferred in a high-volume specialty environment
- Effective communication skills with customers and store personnel
- Ability to stand, walk, maneuver the sales floor, and lift up to 30 lbs
- Ability to operate register and perform cashier duties for multiple hours
- Flexible availability including days, evenings, weekends and possible travel
- Proven ability to build and maintain positive working relationships
- Planning and time management skills
- Willingness to support company policies and uphold brand values
