Summary
Full Time Brand Ambassador responsible for delivering a personalized and inspiring shopping experience that exceeds customer expectations. Acts as a customer first representative of the brand, supports store initiatives and training, and helps drive sales and profit performance while promoting inclusivity and team collaboration.
Responsibilities
- Deliver sales and profit performance using key tools and resources to drive selling
- Support execution of company and store initiatives and maintain store standards
- Participate in team training and provide feedback to management on successes and opportunities
- Engage clients through creative outreach and community initiatives
- Support alternative purchasing processes such as Gladly Click to Zoom JRNI and Ship to Home
- Broaden product discovery via QR codes digital catalogs and virtual stores
- Maintain exceptional productivity through effective store execution
- Uphold company policies and champion core brand values
Requirements
- Retail or similar industry experience in a high volume or specialty environment preferred
- Effective communication skills with customers and store personnel
- Ability to operate register stand walk for multiple hours and maneuver on the sales floor
- Ability to lift and climb up to 30 lbs and perform physical tasks
- Flexible schedule availability including days evenings weekends and possible overnight shifts and travel
- Proven track record of building and maintaining positive working relationships
- Planning prioritization and time management skills