SummaryAs a Brand Ambassador, you will embody a customer-first mindset, delivering personalized and inspiring shopping experiences that exceed expectations. This role serves as an entry point for future leadership opportunities within Ralph Lauren, allowing you to begin your next great chapter.
Responsibilities- Provide excellent customer service with a customer-first mindset.
- Meet or exceed individual sales objectives and utilize key tools to drive performance.
- Collaborate with the team to achieve sales plans and uphold brand standards.
- Engage customers through the Polo Connect program.
- Demonstrate passion and knowledge of fashion and styling.
- Educate customers on programs, initiatives, and offerings.
- Assist with sizing and maintain store standards in fitting rooms.
- Maintain store standards, policies, and processes on the sales floor and back of house.
- Support operational activities such as floor sets and replenishment.
- Participate in company trainings and initiatives.
- Balance tasks while prioritizing the customer experience.
- Provide feedback to management on product and category opportunities.
- Maintain store visual standards using company guidelines.
- Support a professional and positive work environment.
Requirements- Retail or similar industry experience in a high-volume environment preferred.
- Effective communication skills with customers and store personnel.
- Ability to maneuver around the sales floor and perform physical tasks.
- Operate the register and stand for multiple hours.
- Flexible schedule availability, including evenings and weekends.
- Ability to build and maintain positive relationships with customers and colleagues.
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