Summary
Full-Time Brand Ambassadors deliver a personalized and inspiring shopping experience that exceeds customer expectations. This entry-level retail role focuses on sales performance, customer engagement, and supporting store initiatives while embodying brand values and promoting alternative shopping options.
Responsibilities
- Deliver sales and profit performance using key tools and resources to drive selling
- Support execution of company and store initiatives and maintain store standards
- Participate in team training and provide feedback to management on successes and opportunities
- Engage customers through creative outreach and community initiatives
- Support alternative purchasing processes such as Gladly, Click to Zoom, JRNI, and Ship to Home
- Broaden product discovery using QR codes, digital catalogs, and virtual stores
- Operate register and maintain productivity across sales floor and stock areas
- Assist with networking and sourcing talent to strengthen the store team
- Uphold company policies and ensure consistent customer experience aligned to brand expectations
Requirements
- Retail or similar industry experience in a high-volume specialty environment preferred
- Ability to effectively communicate with customers and store personnel
- Ability to stand, walk, lift up to 30 lbs and maneuver around sales floor and stock areas
- Ability to operate a register and perform cashier duties for multiple hours
- Flexible availability including days, evenings, weekends and possible travel or overnight shifts
- Proven track record of building and maintaining positive working relationships
- Planning and prioritization and time management skills
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