Summary
Part-Time Brand Ambassador providing personalized and inspiring customer service in a high-volume retail environment. Role focuses on driving daily sales, supporting company initiatives, and delivering a consistent brand-aligned experience while building clientele and participating in training.
Responsibilities
- Drive daily, weekly and monthly sales goals through customer-focused service
- Proactively engage customers and support business initiatives
- Participate in team training and utilize new retail technology
- Represent and deliver the Ralph Lauren customer experience standards
- Support alternative purchasing processes such as click to collect and ship to home
- Assist with product discovery tools like QR codes and digital catalogs
- Provide feedback to management on category and customer opportunities
- Maintain sales floor and store standards at all times
Requirements
- Retail or similar industry experience preferred
- Effective communication with customers and store personnel
- Ability to operate register and remain on feet for extended periods
- Ability to lift up to 30 lbs and perform physical tasks on the sales floor
- Willingness to work a flexible schedule including evenings and weekends
- Ability to build and maintain positive working relationships
- Comfort using retail technology and alternative purchasing platforms
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