SummaryAs a Brand Specialist at Harry Rosen, you will lead the Hugo Boss brand within our Mississauga store, focusing on achieving sales goals and delivering exceptional customer service. You will develop a clientele that appreciates superior service and contribute to the store's success by inspiring repeat business.
Responsibilities- Lead by example to achieve sales goals and manage the designer brand/department.
- Deliver product knowledge training to advisors and develop brand image.
- Engage in personal sales and holistic selling, building relationships with customers.
- Prepare for appointments and client meetings to create opportunities for add-on sales.
- Communicate with buying and visual teams to ensure proper brand representation.
- Participate in and coordinate trunk shows.
- Inspire repeat exceptional customer experiences through consistent training.
- Focus on team building to achieve financial goals.
Requirements- Minimum of 2 years of retail experience, preferably in a luxury environment.
- Experience in various retail departments such as sportswear, footwear, and tailored clothing is preferred.
- Passion for creating exceptional customer service experiences both online and in-store.
- Desire to participate in training initiatives and apply acquired skills.
- Interest in technology to support retail customer service functions.
- Ability to work effectively as part of a team.
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