Brand Specialist

As a Brand Specialist at Harry Rosen, you will lead the Hugo Boss brand within our Mississauga store, focusing on achieving sales goals and delivering exceptional customer service. You will develop a clientele that appreciates superior service and contribute to the store's success by inspiring repeat business.

• Lead by example to achieve sales goals and manage the designer brand/department.
• Deliver product knowledge training to advisors and develop brand image.
• Engage in personal sales and holistic selling, building relationships with customers.
• Prepare for appointments and client meetings to create opportunities for add-on sales.
• Communicate with buying and visual teams to ensure proper brand representation.
• Participate in and coordinate trunk shows.
• Inspire repeat exceptional customer experiences through consistent training.
• Focus on team building to achieve financial goals.

• Minimum of 2 years of retail experience, preferably in a luxury environment.
• Experience in various retail departments such as sportswear, footwear, and tailored clothing is preferred.
• Passion for creating exceptional customer service experiences both online and in-store.
• Desire to participate in training initiatives and apply acquired skills.
• Interest in technology to support retail customer service functions.
• Ability to work effectively as part of a team.