SummaryAs a Client Advisor at Tiffany & Co. in Natick, you will embody the Tiffany brand in every client interaction, using your flair to make each client’s experience extraordinary. You will develop client relationships and exceed sales plans, demonstrating your passion for Tiffany in every conversation.
Responsibilities- Deepen relationships with clients to drive lifetime loyalty and spend.
- Consistently achieve or exceed monthly, quarterly, and annual store sales plans.
- Capture client data and cultivate new and existing client relationships.
- Deliver a significant portion of sales through repeat client business.
- Drive business through key product pillars.
- Elevate in-store experience by consistently delivering memorable moments to every client.
- Demonstrate passion as a Tiffany brand ambassador during every selling ceremony.
- Execute best practices by optimizing hospitality and store amenities to create unique experiences.
- Take action on TEI performance and client feedback.
Requirements- Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
- Proven track record in achieving sales results.
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
- Ability to work with a diverse client base.
- Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
- Authorization to work in the United States or in the country where the position is based.
- Preferred: A college/university degree.
- Preferred: Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work.
- Preferred: Proficiency in multiple languages.
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