Client Advisor - Crystals

Summary

The Client Advisor is responsible for driving sales and delivering exceptional service to clients in a luxury retail environment. You will build and maintain client relationships, provide personalized assistance and after-sales support, and contribute to store performance and visual merchandising standards. The role requires strong product knowledge, teamwork, and a focus on exceeding personal and team sales goals.

Responsibilities

• Exceed personal sales targets and support team sales growth.
• Develop and apply comprehensive product knowledge to guide client purchases.
• Engage clients proactively, provide personalized service, and follow up on purchases.
• Collect and update client information to enhance future interactions.
• Maintain store displays in accordance with visual merchandising guidelines.
• Collaborate with store leadership to implement action plans and improve operational efficiency.

Requirements

• 2+ years of sales or sales support experience, preferably in luxury retail.
• Proficiency with Microsoft Office, SAP, and other digital tools.
• Excellent attention to detail, customer service skills, and ability to work in a team.
• General knowledge of sales, operations, and inventory management.
• Ability to lift and move up to 40 pounds.