Summary
The Client Advisor delivers an exceptional luxury client experience by meeting individual client needs, representing brand values, and driving sales performance. This role focuses on relationship building, product knowledge, and maintaining store standards in a high-end retail environment.
Responsibilities
- Achieve or exceed monthly and seasonal individual and store sales goals
- Provide exceptional customer service and apply the Gucci selling ceremony
- Capture and maintain client data using company CRM and an organized client book
- Discuss fashion trends and provide personalized advice to clients
- Collaborate with colleagues to ensure a consistent luxury experience
- Maintain store security and ensure safety of customers and merchandise
- Uphold visual merchandising and image standards
- Keep understock and stock room neat and organized
Requirements
- Bachelor’s Degree preferred
- 3+ years of luxury fashion sales experience or similar customer service role
- Proven ability to drive sales results and build lasting client relationships
- Excellent oral and written communication skills
- Strong organization, follow-up, and attention to detail
- Team-focused with ability to collaborate effectively
- Ability to work in a fast moving and dynamic environment
- Flexible schedule including evenings, weekends, and holidays
We have summarized this job description for you, click apply to see more details from the employer.
