Summary
The Client Advisor provides exceptional luxury client service, embodies brand values, and creates a branded customer experience. This role focuses on achieving sales targets, building lasting client relationships, and representing the brand in a retail store environment at Forum Shops Las Vegas.
Responsibilities
- Consistently achieve or exceed monthly and seasonal individual and store sales goals
- Provide exceptional customer service and apply the Gucci selling ceremony
- Drive and exceed individual KPI goals through quality sales and client engagement
- Capture and maintain accurate customer data in CRM for client development
- Maintain an active, neat, and organized client book with regular follow up
- Advise clients on fashion trends and luxury market developments
- Collaborate with colleagues to ensure a consistent and exceptional client experience
- Maintain store security standards and uphold visual merchandising guidelines
- Adhere to brand image standards and company policies
Requirements
- Bachelor's Degree preferred
- 3+ years of luxury fashion sales experience or similar customer service role
- Proven ability to drive sales results and build client relationships
- Excellent oral and written communication skills and multitasking ability
- Strong organization, follow up, accuracy, and attention to detail
- Team-focused with desire to collaborate effectively
- Ability to work in a fast moving, dynamic environment
- High flexibility to adapt to different customers and schedules including evenings weekends and holidays
We have summarized this job description for you, click apply to see more details from the employer.
