SummaryAs a Client Advisor at Loewe's Greene Street location, you will play a crucial role in building and maintaining client relationships within the luxury market. Your primary focus will be on achieving sales goals while embodying the company's values and providing exceptional customer service.
Responsibilities- Meet or exceed monthly and yearly sales objectives to drive business growth.
- Provide personalized customer service and build meaningful client relationships.
- Exceed individual KPI targets through top-tier customer service.
- Utilize CRM tools for personalized client engagement and data collection.
- Collaborate with colleagues to foster a positive workplace environment.
- Maintain organization of the sales floor and stockroom.
- Contribute to product visual presentation according to brand standards.
- Uphold company image standards and guidelines.
- Accurately record customer information in the database.
- Promote store events through various communication channels.
- Maintain an organized client book and provide prompt follow-up.
- Address client-related issues, including shipping and alterations.
- Assist with general housekeeping and store image upkeep.
- Support shipping, receiving, and inventory control as needed.
Requirements- 3+ years of luxury fashion sales experience in a retail environment.
- Proven history of exceeding sales targets and building relationships.
- Exceptional verbal and written communication skills.
- Strong organizational skills and ability to manage multiple tasks.
- Team-oriented mindset with a desire to collaborate.
- Ability to thrive in a dynamic and fast-paced environment.
- Adaptability to cater to different customer needs.
- Willingness to work a flexible schedule, including evenings, weekends, and holidays.
- Foreign language knowledge is a plus.
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