Summary
The Client Advisor delivers a branded luxury customer experience by connecting clients to the Gucci brand, meeting individual needs, and promoting company values while supporting store sales goals. The role emphasizes exceptional service, product knowledge, client relationship development, and teamwork in a retail environment.
Responsibilities
- Consistently achieve or exceed individual and store sales goals
- Provide exceptional customer service and follow the Gucci selling ceremony
- Capture and maintain meaningful client data using company CRM tools
- Maintain an accurate organized client book and perform client follow up
- Advise clients on fashion trends and luxury product knowledge
- Support store visual standards and merchandise presentation
- Maintain organized understock and stock room
- Adhere to company image standards and store security procedures
- Work collaboratively as a team member to ensure a positive environment
Requirements
- Ability to work a flexible schedule including primarily weekends up to 20 hours per week
- 1+ years of prior service related work experience
- Excellent oral and written communication skills
- Proficiency with technology and CRM systems
- High school diploma or equivalent preferred
- Strong organization, follow up, and attention to detail
- Positive friendly outgoing manner with a service mindset
- Ability to work in a fast moving dynamic environment and adapt to customers
We have summarized this job description for you, click apply to see more details from the employer.
