Summary
Provide exceptional luxury client service by delivering personalized experiences and representing the brand. Achieve individual and store sales goals while maintaining product knowledge and brand heritage. Maintain organized client records and support store visual and security standards.
Responsibilities
- Deliver branded luxury client experiences and exceed client expectations
- Consistently achieve or exceed individual and store sales targets
- Capture and maintain accurate client data using company CRM tools
- Maintain an organized and up to date client book with regular follow up
- Support visual merchandising and maintain store presentation standards
- Keep understock and stock room neat and organized
- Adhere to company image standards and store policies
- Collaborate with team members to ensure a consistent client experience
- Maintain store security and safety procedures
Requirements
- Minimum 1 year of prior service related work experience
- Ability to work a flexible schedule with primary weekend availability up to 20 hours per week
- Excellent oral and written communication skills and ability to multitask
- Proficiency with technology and CRM tools
- High school diploma or equivalent preferred
- Additional languages are a plus
- Service mindset with passion for fashion and luxury products
- Strong organization, follow up, and attention to detail
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