Client Advisor, Leather Goods - Saks Fifth Avenue

Summary

Join a luxury fashion house as a Client Advisor focusing on leather goods at a Saks Fifth Avenue location in New York. The role centers on building and maintaining lasting client relationships, delivering exceptional personalized service, achieving sales targets, and upholding brand presentation and standards.

Responsibilities

• Meet or exceed monthly and annual sales objectives and KPI targets.
• Provide outstanding personalized customer service and product knowledge on leather goods and brand heritage.
• Use CRM tools to record customer data and maintain an organized client book with regular outreach.
• Promote store events via email, phone, and personalized notes.
• Support visual presentation and uphold store image and brand standards.
• Ensure sales floor and stockroom are organized and follow company policy.
• Assist with shipping, receiving, alterations, and inventory control as requested.
• Collaborate with colleagues to maintain a positive workplace and assist with general housekeeping tasks.

Requirements

• Over three years of luxury fashion sales experience in a retail environment.
• Proven track record of exceeding individual and store targets and building client relationships.
• Excellent verbal and written communication skills and ability to multitask.
• Strong organizational skills and attention to follow-through.
• Team oriented with adaptability to a fast paced environment.
• Willingness to work a flexible schedule including evenings, weekends, and holidays.
• Foreign language skills are a plus but not required.