Client Advisor - Madison Ave

As a Client Advisor at Loro Piana Madison Ave, you will play a crucial role in driving sales growth and delivering exceptional service to our clients. Your passion for luxury products and ability to build client relationships will contribute to the success of the store.

• Exceed personal sales goals and ensure continuous growth in a team setting while upholding Loro Piana standards.
• Develop and incorporate comprehensive product knowledge to facilitate the sales process.
• Collaborate with team members to ensure a seamless shopping experience for clients.
• Cultivate and maintain strong relationships with clients by following up on purchases and providing after-sales support.
• Collect and update client information to enhance future interactions and tailor services.
• Actively engage with clients to promote products and drive sales growth.
• Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines.
• Collaborate with store leadership to execute action plans aimed at enhancing sales performance.
• Identify key opportunities for optimizing sales growth and operational efficiencies.

• 3+ years of sales experience, preferably in a luxury retail environment.
• Proficient in Microsoft Office, SAP, and other digital tools.
• Excellent customer service, teamwork, and problem-solving skills.
• General knowledge of sales, operations, and inventory.
• Ability to lift and move up to 40 pounds.