Client Advisor - Miami Design District

Summary

The Client Advisor at the Miami Design District boutique delivers exceptional, personalized service to drive store sales and cultivate a loyal client portfolio. They support the management team and colleagues while upholding the Maison standards and creating timeless, tailored looks for clients. The role focuses on exceeding individual sales and KPI goals through a business-minded and entrepreneurial approach.

Responsibilities

• Provide outstanding client and after-sale service to visitors and customers
• Identify client needs, anticipate future requests, and build long-term relationships
• Cultivate and maintain a robust client portfolio to grow business proactively
• Drive individual sales and KPI performance with an entrepreneurial mindset
• Create personalized looks and demonstrate passion for fashion culture
• Use available tools and applications to optimize business opportunities
• Collaborate with front and back-of-house teams to support overall store performance
• Adhere to company policies and operational procedures

Requirements

• Preferred experience in fashion and accessory retail, customer service, or luxury hospitality
• Passion for fashion and ability to create personalized, versatile styling
• Business-minded, proactive, and entrepreneurial attitude
• Strong team spirit and ability to work in a fast-paced retail environment
• Comfortable using digital tools and quick to adapt to new technology
• Able to multitask, prioritize, and remain open-minded and creative
• Problem-solving mindset with a professional and genuine approach to client interactions
• Excellent written, oral, and listening skills in English and the local language; additional languages preferred