Client Advisor - Palazzo

Summary

Ambitious customer focused Client Advisor role based at the Palazzo location delivering memorable luxury experiences. The advisor will represent the Brand, tailor client interactions, build lasting relationships, and use in-house clienteling tools to drive sales and client retention.

Responsibilities

• Achieve individual and team sales objectives and goals
• Develop and master Brand and product knowledge
• Advise clients across all Brand product categories
• Deliver personalized client experiences and service
• Leverage clienteling tools to build long term relationships
• Maintain high standards of presentation and professionalism
• Collaborate with team to drive store performance

Requirements

• Previous retail experience preferred, ideally in luxury or high end market
• Strong customer centric background and service orientation
• Commercial mindset with strategic sales focus
• Ability to build meaningful client relationships
• Willingness to learn and adapt in a fast paced environment
• Excellent communication and interpersonal skills