SummaryAs a Client Advisor at Phipps Plaza, you will play a crucial role in building and maintaining client relationships within the luxury market. Your primary focus will be on achieving sales goals while embodying the values of LOEWE, a renowned luxury fashion house.
Responsibilities- Meet or exceed monthly and yearly sales objectives to drive business growth.
- Provide outstanding, personalized customer service and build meaningful relationships with clients.
- Showcase deep knowledge of LOEWE’s products and brand heritage.
- Utilize CRM tools to gather customer data for personalized engagement.
- Collaborate with colleagues to maintain a positive workplace environment.
- Ensure the sales floor and stockroom are organized according to company policy.
- Contribute to the visual presentation of products, adhering to brand standards.
- Uphold LOEWE’s image standards and guidelines.
- Record customer information accurately in the database.
- Promote store events through various communication channels.
- Maintain an organized client book and initiate regular client contact.
- Address client-related issues, including shipping and alterations.
- Support shipping, receiving, and inventory control as needed.
Requirements- Over three years of luxury fashion sales experience in a retail environment.
- Proven history of exceeding sales targets and building relationships.
- Exceptional communication skills, both verbal and written.
- Strong organizational skills and ability to manage multiple tasks.
- Team-oriented mindset with a desire to collaborate effectively.
- Ability to thrive in a dynamic and fast-paced environment.
- Adaptability to cater to different customer needs.
- Willingness to work a flexible schedule, including evenings, weekends, and holidays.
- Foreign language knowledge is a plus but not required.
We have summarized this job description for you, click apply to see more details from the employer.