Client Advisor - Rodeo Drive

Loewe is seeking a Client Advisor to join its Rodeo Drive location. In this role, you will be responsible for building client relationships within the luxury market, while achieving goals through our company values.

• Continuously meet or surpass monthly and yearly sales objectives, contributing to business growth and development.
• Surpass client expectations by providing outstanding, personalized customer service.
• Showcase deep knowledge of LOEWE’s products and the brand’s history and heritage.
• Utilize CRM tools effectively to gather valuable customer data for personalized client engagement.
• Foster a culture of collaboration and open communication with colleagues.
• Ensure both the sales floor and stockroom are well-organized per company policy.
• Contribute to the visual presentation of products, adhering to LOEWE’s standards.
• Uphold LOEWE’s image standards and guidelines.
• Record all pertinent customer information accurately in the database.
• Actively promote store events via email, phone, and personalized notes.
• Maintain an accurate and organized client book, initiating regular client contact.
• Consistently address any client-related issues, including shipping and alterations.
• Play a role in general housekeeping and store image upkeep.
• Support shipping and receiving and inventory control as requested.

• Minimum 3+ years of luxury fashion sales experience within a retail environment.
• Proven history of exceeding both individual and store targets.
• Exceptional communication skills, both verbally and in writing.
• Strong organizational skills and follow-through.
• Team-oriented mindset with a strong desire to collaborate effectively.
• Ability to thrive in a dynamic and fast-paced work environment.
• High adaptability and catering to different customer needs.
• Open to working a flexible schedule, including evenings, weekends, and holidays.
• Foreign language knowledge a plus but not required.