Client Advisor - Saks Phipps

Summary

Full Time Client Advisor at the Saks Phipps location delivering exceptional luxury retail service and building long term client relationships. Act as a brand ambassador, achieve individual and team sales goals, and use clienteling tools to personalize the client experience. Work collaboratively with the store team and continuously develop product knowledge and sales skills.

Responsibilities

• Deliver exceptional client experiences by understanding and fulfilling client needs and preferences
• Represent the brand with passion and professionalism in all client interactions
• Achieve individual and team sales objectives through effective client engagement
• Develop and maintain long term client relationships using in house clienteling tools
• Learn and maintain comprehensive product knowledge across categories
• Provide personalized advice and recommendations to clients
• Collaborate with team members to create a positive store environment
• Participate in training and skill development to improve performance

Requirements

• Previous retail experience preferably within a high end or luxury market
• Strong sales and commercial mindset with proven ability to meet targets
• Passion for building and maintaining meaningful client relationships
• Excellent interpersonal and communication skills
• Willingness to learn and continuously improve personal and team performance
• Ability to engage and influence a diverse client base
• Adaptability and problem solving in a fast paced environment