Summary
Contribute to commercial goals by achieving individual sales targets while delivering exceptional client experiences and supporting store operational excellence. Balance client engagement with back of house responsibilities to maintain LOEWE standards of quality, craftsmanship, and inclusivity.
Responsibilities
- Achieve individual sales targets and meet sales KPIs through client acquisition and retention.
- Balance time between client engagement and operational support (approximately 60% sales 40% operations).
- Maintain weekly operational tasks including product receiving, transfers, consolidations, and cycle counts.
- Manage negative on-hand inventory and loan reconciliations with the Store Director.
- Support processing of send sale orders, consignments, and repairs in compliance with policies.
- Lead and assist with biannual physical inventory counts and reconciliation preparation.
- Accurately process POS transactions with proper wrapping and client data capture.
- Follow loss prevention policies to protect company assets.
- Maintain packaging levels and assist with replenishment orders.
Requirements
- Proven experience achieving individual goals and contributing to team results.
- Experience in a customer centric retail role.
- Organised with close attention to detail and ability to work in a fast paced environment.
- Effective communication skills and ability to build and maintain a client portfolio.
- Confident working independently and as part of a team with a service orientated approach.
- Interest in fashion, art, and culture and inclusive mindset.
- Results driven with a commercial mindset while being a team player.
- Ability to lift at least 25 lbs and perform physical tasks such as carrying, pushing, pulling, kneeling, climbing, reaching, and bending.
- Proficient in Microsoft Office Suite including Word and Excel.
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