Client Advisor - Tampa International Plaza

Summary

Performance-driven sales professional responsible for achieving sales targets, delivering memorable client experiences, and supporting boutique operations. Acts as a brand ambassador, develops client relationships through clienteling and omnichannel touchpoints, and contributes to visual merchandising and store processes.

Responsibilities

• Drive sales to meet individual KPIs through prospecting, client discovery, storytelling, upselling, and closing.
• Develop and maintain long-term client relationships using clienteling tools and outreach activities.
• Support boutique operations including inventory, cash handling, security, store opening and closing.
• Use digital and retail tools to manage sales, client data, and appointments.
• Contribute to visual merchandising, window animation, and product presentation.
• Coordinate aftersales operations and follow through until product return to client.
• Collaborate with team members and support colleagues to enhance boutique performance.
• Ensure compliance with internal control policies and retail procedures.
• Represent the brand professionally in and outside the store.

Requirements

• Minimum 2 years of experience in the luxury retail environment.
• Knowledge of watches, lifestyle trends, and product collections.
• Strong selling skills including client discovery, presentation, and objection handling.
• Familiarity with sales KPIs, clienteling KPIs, and digital retail tools.
• Fluent in English and local language; additional language is a plus.
• Client-centric mindset with excellent interpersonal and communication skills.
• Energetic, self-motivated, adaptable, and team-oriented.
• High standards of grooming, presentation, and professionalism.