Client Advisor

As a Client Advisor at Vacheron Constantin in New York, you will deliver a personalized premium client experience, building long-term relationships and turning clients into ambassadors. You will act as a Maison ambassador, demonstrating extensive knowledge of the brand's values and collections.

• Develop and maintain client relationships by delivering exceptional in-store experiences.
• Partner with management to support in-store and offsite events and networking.
• Capture client data for follow-up and relationship building.
• Consistently achieve sales targets while adhering to retail guidelines.
• Handle negotiations and objections with ease.
• Assist and support after-sales clients in accordance with Maison values.
• Communicate passionately about the Maison and its collections.
• Assist with daily boutique operations, including set-up, breakdown, and inventory management.

• 2 to 5 years of experience in luxury retail, service, or hospitality.
• General knowledge or interest in timepiece movements.
• Strong understanding of customer service needs and priorities.
• Excellent computer skills; SAP exposure is a plus.
• Excellent interpersonal and communication skills.
• Ability to manage multiple tasks with precision.
• Self-starter with a team-player approach.
• Availability to work retail hours, including nights and weekends.