SummaryAs a Client Advisor at Vacheron Constantin in New York, you will deliver a personalized premium client experience, building long-term relationships and turning clients into ambassadors. You will act as a Maison ambassador, demonstrating extensive knowledge of the brand's values and collections.
Responsibilities- Develop and maintain client relationships by delivering exceptional in-store experiences.
- Partner with management to support in-store and offsite events and networking.
- Capture client data for follow-up and relationship building.
- Consistently achieve sales targets while adhering to retail guidelines.
- Handle negotiations and objections with ease.
- Assist and support after-sales clients in accordance with Maison values.
- Communicate passionately about the Maison and its collections.
- Assist with daily boutique operations, including set-up, breakdown, and inventory management.
Requirements- 2 to 5 years of experience in luxury retail, service, or hospitality.
- General knowledge or interest in timepiece movements.
- Strong understanding of customer service needs and priorities.
- Excellent computer skills; SAP exposure is a plus.
- Excellent interpersonal and communication skills.
- Ability to manage multiple tasks with precision.
- Self-starter with a team-player approach.
- Availability to work retail hours, including nights and weekends.
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