Department Manager - Westfield

Summary

The Department Manager will support the Store Director and Assistant Store Manager at the boutique, overseeing daily operations and leading the Donna (women's) department. You will manage and motivate the sales team to deliver exceptional client service, drive sales and meet KPI targets.

Responsibilities

• Manage and lead the Donna sales team on the boutique floor
• Support daily store operations and assist store leadership
• Drive sales performance and achieve KPI targets
• Develop and coach team members to improve selling skills and service
• Build and nurture client relationships and clienteling initiatives

Requirements

• Minimum 5 years luxury retail experience
• Minimum 5 years management experience leading a team
• Proven track record driving sales results and meeting KPIs
• Strong commercial awareness and knowledge of contemporary trends
• Customer-focused with excellent clienteling and interpersonal skills