Summary
The Designated Beauty Advisor is a specialist who develops deep, long-lasting relationships with clients to drive brand sales and loyalty. This role is responsible for achieving personal and brand sales targets while delivering expert product knowledge and exceptional customer service. The role includes client outreach, event support, visual merchandising, and sales floor responsibilities.
Responsibilities
- Deliver extraordinary service and exceed personal and brand sales targets
- Build and maintain a loyal personal client base through acquisition, development, and retention
- Share expert product knowledge with the selling team and attend educational sessions
- Drive brand sales by identifying marketing opportunities, executing events, and recommending assortments
- Maintain relationships with buyer, vendor, and selling manager
- Perform floor recovery, visual merchandising, price changes, and related sales support tasks
- Communicate regularly with personal clients regarding events, merchandise requests, and follow-up
- Resolve customer service issues and partner with selling management on escalations
- Ensure compliance with health and safety, privacy, and security requirements
Requirements
- High school diploma
- Minimum of 2 years experience in a commission-based sales environment
- Prior luxury retail product specialist or beauty sales experience preferred
- Proven ability to exceed sales targets
- Fully bilingual in French and English
- Ability to work a flexible schedule including nights, weekends, and holidays
- Entrepreneurial, competitive, self-motivated with strong interpersonal and multi-tasking skills
