Summary
The Designated Beauty Advisor develops deep, long-lasting relationships with clients to drive brand sales and achieve assigned targets. The role requires expert product knowledge, personalized service, and collaboration with store and vendor teams. This in-store position requires flexibility to work nights, weekends, and holidays.
Responsibilities
- Deliver extraordinary personalized service to all customers
- Meet and exceed personal and brand sales and service targets
- Build and maintain a loyal personal client base through acquisition and retention
- Share expert product knowledge with the store selling team
- Support brand growth through marketing opportunities, event execution, and assortment recommendations
- Attend product and vendor training sessions
- Perform floor recovery, visual merchandising, price changes, and other sales support tasks
- Communicate regularly with personal clients via phone, mail, and electronic methods for events and follow-up
- Resolve customer service issues and escalate to selling management as needed
Requirements
- High school diploma or equivalent
- Minimum of two years experience in a commission-based sales environment
- Prior retail sales experience as a product specialist in a luxury environment preferred
- Proven ability to exceed sales targets and work in a fast-paced environment
- Strong collaboration and multitasking skills with minimal supervision
- Flexible availability including nights, weekends, and holidays
- Fully bilingual in French and English
