Summary
The Specialist Designated Beauty Advisor develops deep, long lasting relationships with customers to increase sales service and loyalty while achieving assigned brand sales targets. This role delivers expert product knowledge supports brand initiatives and provides exceptional customer service in a luxury retail environment.
Responsibilities
- Consistently deliver extraordinary service to all customers
- Exceed personal and brand sales and service goals and targets
- Build and maintain a loyal personal client base through acquisition development and retention
- Share product knowledge with the store selling team and attend educational sessions
- Maintain relationships with buyer vendor and selling manager
- Drive brand sales through marketing opportunities event execution and assortment recommendations
- Perform floor recovery visual merchandising price changes and sales support tasks
- Communicate regularly with personal clients via phone mail and electronic methods
- Resolve customer service issues and partner with selling management as needed
Requirements
- High school diploma
- Minimum of two years experience in a commission based sales environment
- Prior luxury retail product specialist sales experience preferred
- Proven ability to exceed sales targets and meet financial objectives
- Highly collaborative and team oriented with strong multitasking skills
- Able to work a flexible schedule including nights weekends and holidays
- Entrepreneurial competitive self confident and self motivated
- Fully bilingual in French and English
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