Summary
Designated Selling Associate focused on dresses at the NYC flagship responsible for delivering personalized customer service, driving sales through in-store and digital channels, and championing the brand through product knowledge and styling. The role requires building lasting customer relationships, meeting sales goals, and supporting department presentation and merchandising. Schedule varies weekly based on business needs and may require flexibility across departments.
Responsibilities
- Set and achieve sales goals for in-store and digital selling using selling tools including text and social media
- Build and maintain lasting relationships with customers through appointment and event selling
- Provide personalized styling advice on fit value and wardrobe integration
- Conduct and participate in product knowledge meetings and trainings
- Collaborate with team members and surrounding departments to drive brand performance
- Perform department tasks including stocking remerchandising displays price markdowns and merchandise transfers
- Provide product feedback to the department manager to influence assortment
- Open new customer accounts in the rewards program to grow sales
Requirements
- Excellent communication and interpersonal skills to cultivate customer relationships
- Ability to excel in a competitive team environment and prioritize multiple tasks in a fast paced setting
- Flexible availability to meet business scheduling needs
- Ability to read and act on sales reporting in relation to goals
- Knowledge of fashion trends product knowledge and ability to educate customers and peers
- Confidence selling across a range of price points and articulating product value
- Organizational skills to follow up strategically on customer wardrobe needs
- Ability to continuously move for 6-8 hours and lift up to 25 pounds occasionally
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