Summary
The Designated Selling Associate focuses on one-on-one customer engagement to drive sales for a specific brand and category. This role emphasizes customer service, product knowledge, merchandising, appointment based and digital selling, and building lasting customer relationships while supporting department readiness and teamwork.
Responsibilities
- Set and achieve sales goals for in-store and digital selling using selling tools including text and social media
- Cultivate and maintain relationships with existing and new customers through appointment based and event selling
- Provide personalized styling advice on fit value and wardrobe building
- Share product knowledge and trends with peers and lead DSA run product meetings
- Perform merchandising tasks including stocking re merchandising displays price markdowns and transfers
- Use sales reporting to inform selling strategy and hit goals
- Grow customer base by opening new rewards program accounts
- Provide product feedback to management to influence assortment
Requirements
- Excellent communication and interpersonal skills to establish customer rapport
- Ability to work in a competitive team environment and prioritize multiple tasks
- Flexibility to work varied schedules based on business needs
- Knowledge of sales reporting and ability to read performance versus goals
- Strong product and trend knowledge with ability to educate customers and peers
- Confidence selling a range of price points and articulating product value
- Organizational skills to follow up strategically and support wardrobe planning
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