Summary
Designated Selling Associate focused on dresses responsible for delivering exceptional customer service, driving sales through in-store and digital channels, and representing assigned brands. The role emphasizes relationship building, product knowledge, merchandising, and appointment based selling to meet sales goals. Schedule varies based on business needs and may include working in other departments when required.
Responsibilities
- Set and achieve sales goals for in-store and digital selling using selling tools such as text and social media
- Build and maintain lasting relationships with customers and drive appointment based selling
- Provide style guidance, honest feedback on fit and value, and educate customers on new brands
- Conduct and participate in product knowledge meetings and share product feedback with management
- Support merchandising tasks including stocking, re-merchandising, display setup, price markdowns, and transfers
- Grow business by opening new rewards program accounts and driving predictable sales
- Collaborate with DSAs, stylists, and surrounding departments to support store performance
- Use sales reporting to prioritize tasks and inform selling strategies
Requirements
- Excellent communication and interpersonal skills to establish rapport and cultivate customer relationships
- Ability to excel in a competitive team environment and prioritize multiple tasks in a fast paced setting
- Flexible availability to work varied schedules based on business needs
- Capacity to learn product knowledge and attend trainings to build expertise
- Comfort selling across a range of price points and articulating product value
- Organizational skills to follow up strategically with customers about their wardrobe needs
- Ability to use sales tools and read sales reporting in relation to goals
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