Summary
The Designated Selling Associate is a salesperson focused on one-on-one customer engagement to drive sales for Marc Jacobs handbags at the NYC flagship. The role requires strong product knowledge, customer relationship building, and the use of in-store and digital selling tools including appointments and social media. The schedule varies by week based on business needs and may require flexibility to support other departments.
Responsibilities
- Set and achieve sales goals for in-store and digital selling using selling tools and reservations
- Build and maintain lasting relationships with customers through personalized service
- Provide confident styling advice on fit value and wardrobe integration
- Conduct appointment-based selling during events and regular timeframes
- Participate in product knowledge meetings and educate peers on brand trends
- Support merchandising tasks including stocking remerchandising displays and price markdowns
- Provide product feedback to management to inform assortment decisions
- Grow sales by opening new rewards program accounts
- Be flexible to perform duties in other departments when needed
Requirements
- Excellent communication and interpersonal skills to cultivate customer relationships
- Ability to excel in a competitive team environment and prioritize multiple tasks
- Flexibility to work a variable schedule based on business needs
- Ability to read sales reporting and relate it to goals
- Strong product and fashion knowledge with willingness to attend trainings
- Confidence selling across high and low price points and demonstrating value
- Organizational skills to strategically follow up with customers
- Commitment to providing exceptional customer service
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