Designated Selling Associate - Michigan Avenue

Summary

The Designated Selling Associate is a customer-focused salesperson who delivers one-on-one service, champions a specific brand, and drives sales on the floor and through digital channels. This role requires strong product knowledge, relationship building, and participation in brand events and trainings. Associates support merchandising and departmental readiness while using selling tools to meet sales goals.

Responsibilities

• Set and achieve sales goals for both in-store and digital selling using tools including text, social media, and reservations
• Build and maintain lasting relationships with customers and grow business through appointment-based selling
• Conduct and participate in product knowledge meetings and educate peers on brand trends and assortment
• Perform merchandising tasks: stocking, re-merchandising, displays, price markdowns, transfers, and maintaining a customer-ready department
• Provide product feedback to the store leadership to influence assortment and open new Nordstrom Rewards accounts

Requirements

• Excellent communication and interpersonal skills with the ability to cultivate customer relationships
• Ability to prioritize multiple tasks, work a flexible schedule, and perform in a competitive team environment
• Comfortable reading sales reporting and using insights to meet goals; confident recommending items across price points
• Willingness to seek and share product knowledge via trainings and meetings
• Physical ability to be on your feet 6-8 hours per shift, frequently bend, reach, and lift up to 10 pounds regularly and occasionally up to 25 pounds