Summary
The Designated Selling Associate is a salesperson who builds relationships with customers to drive in-store and digital sales, educates customers and peers on product and style, and maintains merchandising standards at the NYC flagship. The role requires flexibility to work varied schedules and occasional duties outside the assigned brand or department. The DSA uses appointment based selling and digital tools to meet sales goals and grow customer accounts.
Responsibilities
- Build lasting customer relationships and drive appointment based selling during events and non-event times.
- Provide style, fit and product advice to customers and open new rewards program accounts.
- Conduct product knowledge meetings and educate peers on brand trends and assortment.
- Perform merchandising tasks including stocking, remerchandising, displays, price markdowns and merchandise transfers.
- Provide product feedback to the department manager to improve assortment.
- Be flexible to assist in other departments or brands as business needs require.
- Maintain a customer ready department including cleaning and presentation.
Requirements
- Excellent communication and interpersonal skills to cultivate customer relationships.
- Ability to work in a competitive team environment and prioritize multiple tasks in a fast paced setting.
- Flexible availability to work varied schedules based on business needs.
- Comfort with a range of price points and ability to communicate product value.
- Ability to read sales reporting and use data to meet goals.
- Physical ability for continuous movement multiple hours per shift and frequent bending reaching and lifting.
- Ability to handle items up to 10 pounds regularly and occasionally up to 25 pounds.
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