Summary
The Designated Selling Associate is a customer-focused salesperson who champions a specific brand, drives sales through one-on-one and digital appointments, and educates peers on product and trends. This role emphasizes building lasting customer relationships, meeting sales goals, and maintaining brand presentation in a fast paced retail environment.
Responsibilities
- Set and achieve sales goals for in store and digital selling including use of text and social media and reservations
- Build and maintain lasting relationships with customers through appointment based and walk in selling
- Provide product knowledge education to customers and fellow team members
- Conduct DSA run product knowledge meetings and offer product feedback to the department manager
- Support department readiness including stocking, re merchandising, displays, price markdowns and transfers
- Open new customer rewards accounts to grow sales and loyalty
- Provide honest guidance on style fit and value to help customers complete their wardrobe
Requirements
- Excellent communication and interpersonal skills to cultivate customer relationships
- Ability to prioritize multiple tasks and excel in a competitive team environment
- Flexible availability to meet business needs and variable weekly schedules
- Comfort reading sales reporting and using results to meet goals
- Strong product knowledge and willingness to attend trainings
- Ability to handle physical demands including frequent bending reaching and lifting up to 25 pounds
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