Summary
The Designated Selling Associate is a customer-focused salesperson who champions a specific brand, drives in-store and digital sales, and provides expert product and style guidance. This role builds lasting customer relationships, educates peers on product knowledge and trends, and supports department readiness through merchandising and inventory tasks. The schedule varies based on business needs and requires flexibility and physical stamina.
Responsibilities
- Set and achieve sales goals for in-store and digital channels using selling tools including text and social media
- Cultivate and maintain relationships with new and existing customers
- Provide confident style and fit advice and educate customers on product value
- Conduct and participate in product knowledge meetings and trainings
- Support merchandising tasks including stocking, remerchandising, displays, price markdowns and transfers
- Drive appointment-based selling during events and non-event periods
- Open new customer rewards program accounts to grow sales
- Provide product feedback to management to inform assortment decisions
- Collaborate with teammates and other departments to ensure department readiness
Requirements
- Excellent communication and interpersonal skills to establish rapport with customers
- Ability to excel in a competitive team environment and prioritize multiple tasks
- Flexibility to work a variable schedule based on business needs
- Ability to read and use sales reporting in relation to goals
- Product and fashion knowledge with willingness to seek ongoing training
- Confidence selling across a range of price points and articulating item value
- Organizational skills to strategically follow up with customers about wardrobe needs
- Physical ability to move continuously for 6-8 hours with frequent bending and lifting
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