Summary
The Designated Selling Associate is a salesfocused role supporting Tory Burch shoes at the NYC flagship, responsible for oneonone customer engagement, product education, and driving sales through appointments and digital selling tools. The role requires strong communication, merchandising, and relationshipbuilding to meet sales goals and support the department.
Responsibilities
- Set and achieve sales goals for instore and digital channels using selling tools including text and social media
- Build and cultivate lasting relationships with customers and follow up strategically
- Provide personalized styling advice on fit value and outfit completion
- Conduct appointmentbased selling during events and non event periods
- Lead and participate in product knowledge meetings and trainings
- Merchandise the department including stocking remerchandising displays and price markdowns
- Provide product feedback to management to influence assortment
- Open new customer accounts to grow rewards program participation
Requirements
- Excellent communication and interpersonal skills to establish rapport with customers
- Ability to work in a competitive team environment and prioritize multiple tasks
- Flexible availability to meet business scheduling needs
- Comfortable selling across high and low price points and articulating product value
- Ability to read sales reporting and use data to meet goals
- Physical ability to stand and move continuously for 6 to 8 hours and handle merchandise
- Able to lift items regularly up to 10 pounds and occasionally up to 25 pounds
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