Designated Selling Associate - The Mall At Short Hills

Summary

The Designated Selling Associate is a brand-focused salesperson who drives sales through strong customer relationships, product knowledge, and exceptional service. This role emphasizes one-on-one selling, appointment-based interactions, and supporting the department through merchandising and follow-up. The DSA promotes brand trends and educates both customers and peers to meet sales goals.

Responsibilities

• Set and achieve sales goals for in-store and digital channels using selling tools, reservations, text, and social media
• Build and maintain lasting relationships with customers and conduct appointment-based selling
• Provide personalized styling advice and product education to customers
• Lead and participate in product knowledge meetings and share brand feedback with management
• Maintain department presentation through stocking, re-merchandising, displays, price markdowns, transfers, and cleaning
• Open new customer accounts and use sales reporting to drive business

Requirements

• Excellent communication and interpersonal skills with a customer-focused mindset
• Ability to work in a competitive team environment and prioritize multiple tasks in a fast-paced setting
• Flexible availability based on business needs and comfort with appointment-based and digital selling tools
• Desire to learn brand and product knowledge and to train or educate peers
• Physical ability to be on your feet for extended periods, perform frequent bending and reaching, and lift up to 25 pounds occasionally