Summary
Weekend Sales Associate acting as a brand ambassador delivering personalized styling advice and exceptional customer service on the sales floor. Focus on luxury designer apparel, creating fashionable looks that build customer loyalty and supporting store operations to maintain an organized and attractive environment. Role requires flexibility to work evenings, weekends, and holidays and participation in team efforts to meet sales goals.
Responsibilities
- Greet and welcome clients across the department to initiate the customer experience.
- Engage customers, build authentic connections, and provide personalized styling advice.
- Demonstrate selling and service behaviors to develop lasting customer relationships.
- Follow through on customer requests and timely follow up.
- Handle transactions and promote store services including point of sale operations.
- Assist across store areas including sales floor and fitting room and maintain presentation standards.
- Maintain selling floor, restock merchandise, process new receipts, and clean fitting rooms.
- Ensure merchandise protection standards and audit compliance are met.
- Collaborate with store leaders and peers to meet goals and foster a positive team environment.
Requirements
- Styling experience in luxury fashion or strong knowledge of designer brands and trends.
- Customer service or sales associate experience preferred with ability to build brand loyalty.
- Ability to stand for long periods and lift up to 30lb with or without accommodation.
- Flexible availability including evenings, weekends, and holidays.
- Proficiency with technology and point of sale systems.
- Motivated and results driven with ability to meet sales goals.
- Strong communication skills and hospitality mindset when engaging customers.
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