Summary
Dedicated Selling Associate focused on one-on-one luxury fashion sales, building customer relationships, and driving in-store and digital volume through expert product knowledge and personalized service. The role requires flexibility to support various departments and use of selling tools such as text and social media to meet sales goals.
Responsibilities
- Set and achieve sales goals for in-store and digital channels using selling tools and reservations
- Build and maintain lasting relationships with customers through personalized service
- Provide honest style and fit advice to customers to showcase product value
- Conduct appointment-based selling and drive predictable business during events and non-event times
- Lead product knowledge meetings and educate peers on brand trends and assortment
- Assist with merchandising tasks including stocking re-merchandising displays and price markdowns
- Provide product feedback to management to improve store assortment
- Grow sales by opening new rewards program accounts
Requirements
- Excellent communication and interpersonal skills to cultivate customer relationships
- Ability to excel in a competitive team environment and prioritize multiple tasks
- Flexible schedule to meet business needs including variable weekly hours
- Comfortable using sales reporting to track performance against goals
- Strong product knowledge and ability to educate customers on brands and styling
- Confidence selling across a range of price points and demonstrating wardrobe value
- Physical ability for continuous movement and frequent lifting up to 25 pounds
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