Expert Client Advisor, Exotics

Summary

Join the Michigan Avenue store as an Expert Client Advisor specializing in exotics. You will act as a brand ambassador focused on delivering exceptional client experiences, driving sales in the exotics category, and supporting product launches. The role also involves coaching teammates and managing a personal portfolio of clients to grow business.

Responsibilities

• Serve as the in-store expert for the exotics category and lead by example in selling and clienteling techniques
• Drive exotics business through proactive client development and portfolio management
• Deliver product training, support new launches, and communicate corporate strategy to the team
• Conduct morning briefings, 1:1 coaching, and observe selling ceremonies to support colleague development

Requirements

• Proven sales experience with strong product knowledge in the exotics category
• Excellent storytelling and interpersonal skills with a client-focused mentality
• Demonstrated ability to develop client relationships and achieve top-selling performance
• Analytical and commercial aptitude to drive category growth