Expert Client Advisor, Watches and Jewelry

Summary

Senior sales professional focusing on watches and jewelry who acts as a brand ambassador and category specialist. Responsible for delivering exceptional client experiences, driving sales in the watch and jewelry category, coaching team members, and managing a personal client portfolio. Expected to lead product trainings, support launches, and communicate corporate strategy in store.

Responsibilities

• Serve as the in-store expert for watches and jewelry and drive category sales.
• Manage and grow a personal portfolio of clients through proactive clienteling.
• Lead product training and support new product launches for the team.
• Provide coaching and feedback to colleagues through briefings and 1:1 sessions.
• Demonstrate best practices during the selling ceremony and mentor others.
• Communicate corporate strategy and business information to the store team.
• Act as a partner to management to help drive business performance.

Requirements

• Proven experience in luxury retail sales with a focus on watches and jewelry.
• Excellent interpersonal and storytelling skills to engage high net worth clients.
• Strong product knowledge and ability to train others on category expertise.
• Demonstrated ability to build and maintain client relationships and clienteling techniques.
• Analytical and commercial mindset with a track record of sales leadership.
• Ability to coach team members and lead by example in-store.