Fashion Advisor - Mall of America

As a Fashion Advisor at Nordstrom Mall of America, you will play a crucial role in providing exceptional client service and driving business revenue. You will work alongside a diverse sales team to inspire brand loyalty and increase client conversion and retention.

• Lead the development of new customers by converting walk-in traffic to clients and brand ambassadors.
• Provide prompt, professional, warm, and courteous service to optimize the client experience.
• Build genuine relationships with clients through thoughtful and consistent outreach.
• Demonstrate a can-do attitude to consistently exceed client expectations.
• Manage repairs and maintain follow-up with clients regarding repairs and alterations.

• Minimum 3 years of related experience.
• Ability to thrive in a team environment and work collaboratively.
• Excellent communication skills.
• Passion for the House of CHANEL and its offerings.
• Flexible schedule with the ability to work late nights, weekends, and some holidays.