Summary
Weekend Sales Associate acting as a brand ambassador to build genuine connections with customers, provide personalized styling advice, and maintain an organized and attractive sales environment on Michigan Avenue. Focus on delivering tailored customer experiences, demonstrating product and designer knowledge, and supporting store operations to drive sales and loyalty. Role emphasizes inclusivity, professionalism, and teamwork while working primarily on weekends and flexible schedules.
Responsibilities
- Greet and welcome clients throughout the store and department to initiate the experience.
- Engage customers to build authentic connections and offer personalized styling.
- Demonstrate selling and service behaviors to develop lasting customer relationships.
- Follow up on customer requests and commitments in a timely manner.
- Promote store services and handle transactions smoothly at point of sale.
- Assist across store areas including sales floor and fitting room and maintain presentation.
- Maintain selling floor, restock merchandise, process new receipts, and clean fitting rooms.
- Ensure compliance with will-call hold and credit policies and merchandise protection standards.
- Collaborate with store leaders and peers to meet goals and foster a positive team environment.
Requirements
- Styling experience in luxury fashion or strong knowledge of trends and designer brands.
- Experience creating meaningful customer connections and building brand loyalty.
- Ability to operate a point of sale system and basic technology proficiency.
- Ability to maneuver the sales floor and stockroom and lift up to 30lb.
- Willingness to work a flexible schedule including evenings, weekends, and holidays.
- Motivated and results driven with ability to set and achieve sales goals.
- Customer focused or sales associate experience preferred.
- Maintains professional presentation and adheres to scheduling requirements.
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