Manager - Young World

Summary

The Manager will lead sales operations for the Young World department, overseeing team performance and ensuring an exceptional customer experience in-store. This role focuses on driving sales, coaching associates, and maintaining merchandising standards in a high-end retail environment.

Responsibilities

• Lead and motivate the sales team to achieve sales targets and KPIs
• Coach and develop associates through feedback and training
• Manage daily store operations and staff scheduling
• Ensure visual merchandising and product presentation meet brand standards
• Deliver outstanding customer service and resolve escalated issues
• Monitor inventory levels and assist with stock management
• Collaborate with management on promotional initiatives and store events

Requirements

• Minimum of 4 years of retail management experience
• Proven track record of meeting sales targets
• Strong leadership and team development skills
• Excellent communication and customer service abilities
• Ability to work a retail schedule including evenings and weekends