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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail leadership, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Restoration Hardware
  • Outlet Operations Leader
Restoration Hardware
Restoration Hardware

Founded in 1979

Outlet Operations Leader

Type
Full time
Industry
Home Decor and Furniture
Location
San Rafael, CA
Category
Operations
Remote
Not Remote
Seniority
Supervisor
Compensation
$23.00 - $31.00 hourly

Jobs inner cover
Jobs inner cover

Summary

Restoration Hardware

Founded in 1979

Outlet Operations Leader

Type
Full time
Industry
Home Decor and Furniture
Location
San Rafael, CA
Category
Operations
Remote
Not Remote
Seniority
Supervisor
Compensation
$23.00 - $31.00 hourly

Application Type

Marketplace (external)

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the employer to apply directly.

Job Description

Summary

RH is seeking an Outlet Operations Leader to develop a high-energy, results-driven stock team and ensure the seamless flow of operations. This role involves partnering with cross-functional teams to drive operational excellence, safeguard inventory accuracy, and uphold the highest safety standards. The ideal candidate is a motivational leader who champions quality, inspires collaboration, and empowers teams to deliver extraordinary customer experiences.

Responsibilities
  • Train the stock team to uphold all safety protocols and inventory policies, fostering a culture of accountability and operational excellence.
  • Oversee the seamless receipt, processing, and transition of merchandise from truck to storage to sales floor, ensuring accuracy, efficiency, and readiness for customers.
  • Safeguard inventory integrity by ensuring all merchandise is properly tagged, while monitoring key operational metrics such as inventory accuracy and processing timelines to drive continuous improvement.
  • Direct the release of product to third-party delivery partners and customers, ensuring both accuracy and exceptional service standards.
  • Authorize and manage the destruction of products designated as marked out of stock (MOS) in compliance with company policies.
  • Ensure operational interactions with customers and delivery partners reflect company service standards.
Requirements
  • 2+ years of leadership experience in retail, preferably in home furnishings.
  • Exceptional analytical, problem-solving and decision-making skills.
  • Proficiency with Mac operating systems, iOS devices, Microsoft Office, Google applications.
  • Experience in Inventory management systems and processes.
  • Adaptable and resilient, with a solutions-focused approach to change and challenges.
  • Flexibility to work a dynamic schedule across all operational hours.

We have summarized this job description for you, click apply to see more details from the employer.

Company Intro

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