Outlet Sales Associate

Summary

The Outlet Sales Associate delivers exceptional customer experiences while driving sales on the outlet floor. This role engages customers, educates them on product features and craftsmanship, and supports informed purchasing decisions. The associate upholds brand presentation standards and works collaboratively with the store team to meet goals.

Responsibilities

• Represent the brand through professional communication and a brand-reflective presence
• Engage and educate customers on products, highlighting features, benefits, and craftsmanship
• Develop and maintain expert knowledge of the assortment, services, and policies
• Ensure merchandise presentation and store appearance reflect the brand aesthetic
• Accurately and efficiently process sales transactions for a seamless purchasing experience
• Drive sales performance by contributing to team goals and supporting store success

Requirements

• 1+ years of retail experience, preferably in home furnishings
• Proven success in exceeding sales objectives through relationship-driven selling and product expertise
• Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications
• Ability to lift and move items up to 50 lbs and maneuver throughout the sales floor and stockroom
• Capacity for prolonged standing and physical activities such as twisting, stooping, kneeling, squatting, bending, and climbing